FAQ
When can I expect to receive the first issue of my magazine subscription?
All of our magazines are sent directly from the printers to ensure they reach subscribers as quickly as possible. This means that your first issue will be the next issue to be printed after you subscribe. The cut off for each issue is usually three weeks before it hits newsstands.
Once sent out the magazine will usually reach Australian subscribers at the same time (or before) it hits newsstands. Occasionally there are delays so please allow an extra 10 days from the on sale date before you get in contact regarding a missing issue.
International subscriptions can take 2-8 weeks from the on sale date to arrive. We know it can feel like a long wait but please be patient. We promise we’re worth it.
Our upcoming publication dates are:
Issue 105: August 31, 2023
Issue 106: November 16, 2023
Issue 107: February 29, 2024
Issue 108: May 16, 2024
Issue 109: August 29, 2023
Issue 110: November 14, 2024
How do I get my free subscription gift?
Your subscription gift will arrive separately to your first issue of the magazine.
If it is a voucher it will arrive to your email inbox within a month of your purchase. If you haven't received it by then please check your junk folder.
If it is a physical product then it will arrive to your door within a month of your order.
How many issues a year does RUSSH print?
We currently have 4 issues RUSSH hitting newsstands a year, and an annual RUSSH Home issue. In the meantime you can get your daily dose of RUSSH at our online platform.
How do I update my shipping or contact information?
The easiest way to update your shipping information is via our customer portal. Just make sure you use the same email address that you used to purchase your subscription.
Please note that we send subscription copies of RUSSH out three weeks before they hit newsstands, so if you update your address within this three week period that issue will still arrive to your previous shipping address.
How can I find one of your retailers?
The easiest way is through our stockists locator. You can also purchase copies of our magazines through our online store.
Who can I contact if I still have questions?
Please email megan@russh.com if you have any other questions or concerns. Make sure to include your full name and order number so we can answer your question as quickly as possible.